Privacy Policy

Overview

A&D Power Washing LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information you provide when contacting us, requesting a quote, or scheduling services.

By using our website at a-dpowerwashing.com or interacting with our business, you agree to the practices described in this policy.

Information We Collect

We collect information you voluntarily provide when you:

• Request a free estimate or quote
• Schedule an appointment by phone, text, or online
• Contact us via our website contact form
• Call or text our business phone number

This information may include:

• Name — your first and/or last name
• Phone number — used to confirm appointments and send service reminders
• Email address — used to send appointment confirmations
• Service address — the property location where services will be performed
• Service details — the type of power washing or cleaning service requested

SMS / Text Messaging

We may send SMS messages for the following purposes:

• Appointment confirmation after booking
• Appointment reminders (24-hour advance notice)
• Scheduling updates or changes
• Follow-up regarding your requested service

Message frequency: Typically 1–3 messages per scheduled appointment (confirmation + reminder).

Message and data rates may apply. Contact your wireless carrier for details about your plan.

To opt out: Reply STOP to any text message at any time to unsubscribe from further SMS communications. You may also call or email us to request removal.

To get help: Reply HELP or contact us at 475-267-6263 or adpowerwashingllc@gmail.com.

We do not use your phone number for any marketing, promotional, or third-party messaging. SMS consent is never shared, sold, or transferred.

How We Use Your Information

We use the information we collect solely to operate our business and provide services to you:

• To schedule, confirm, and remind you of appointments
• To communicate service details, pricing, and changes
• To respond to your inquiries and customer service requests
• To maintain internal records of jobs and customers

We do not sell, rent, trade, or share your personal information with third parties for marketing purposes.

Information Sharing

We do not sell or share your personal information with any third party for their own marketing use. Your information may be shared only in the following limited circumstances:

• Service providers: We use trusted tools (e.g., appointment scheduling software, email platforms) strictly to deliver our services to you. These providers are not permitted to use your data for any other purpose.
• Legal compliance: We may disclose information if required by law, court order, or to protect the rights and safety of our business or others.

Data Retention

We retain your information for as long as necessary to provide our services and maintain business records, or as required by applicable law. Appointment and customer records are kept for a reasonable period to support follow-up services and warranty purposes.

You may request deletion of your information at any time by contacting us at adpowerwashingllc@gmail.com.

Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or misuse. Our systems use industry-standard security practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, contact us at the information below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

• Business: A&D Power Washing LLC
• Location: North Branford, CT 06471
• Phone: 475-267-6263
• Email: adpowerwashingllc@gmail.com
• Website: a-dpowerwashing.com

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our services after any changes constitutes acceptance of the updated policy.